Cookies are bits of code our websites try to store on your computer to make certain things possible. This is a list of the Cookie providers we use.
Cookie Names | Cookie Source | Why we use it | Maximum retention days |
_ga _gat_gtag_* _gid | Monitoring how people use our websites so we can improve them | 730 (GA) 1 (ID, Tag) | |
_hp2_id* _hp2_ses* | Monitoring how people use our websites so we can improve them | 365 (ID) 1 (Session) | |
_ajs_anoymous_id _ajs_user_id | Monitoring how people use our websites so we can improve them | 365 | |
intercom-id-* intercom-session-* | Live chat and helpdesk support | 365 (ID) 7 (Session) | |
em_cdn_uid | Including external content, like Videos, on our websites | 7 |
* in a Cookie Name means that various suffixes will follow.
Blocking cookies
You can usually block these using your browser's settings if you like. Some things might not work as expected if you do so, notably:
- You won't be able to use our support chat and may miss some in-app guides
- Some content like videos or slide decks might not load or play
Other cookies
If you use our integrations as part of CoachBot, those providers (e.g. Cronofy, Google, Microsoft) will also set their own Cookies whilst you're on their websites, for example to let you sign in and remember who you are. Blocking Cookies may make it impossible to use those integrations.