At Saberr we take research very seriously. Whenever we are looking to add a new feature to our products, we follow a process to ensure we make informed, smart decisions that will actually bring value to our customers. We then monitor the impact of our products on team performance and iterate on the design accordingly.
As a result, CoachBot is based on 100 years of research into what makes teams effective combined with practical field work with leading team coaches. CoachBot offers a unique way of using proven techniques to improve team performance. All evidence indicates that teams that practise the disciplines built into CoachBot are likely to out-perform teams that do not. As teams practise these disciplines and discuss challenging issues with each other, their environments become “safer” and individuals become more engaged with their team and work. Teams that work in a psychologically safe environment perform better; innovation is fostered, expertise is utilised, processes are improved.
However, we are not naive. Helping teams improve performance is not clean, linear or simple. Teamwork is messy. There isn’t a single set of rules that can guarantee team success. The team’s performance is also governed by organisational factors and market factors beyond the control of the team. External factors must be considered as part of any serious review of team performance.
With that in mind, CoachBot also generates insight that will drive future research into collaboration and teamwork. Saberr is keen to conduct research across large groups of teams to understand the impact of team interventions at scale.
This help guide will take you through the eight core research principles that CoachBot is built on, summarised below.
- Teamwork matters. Evidence indicates that teamwork has a positive impact on performance and on business outcomes.
- Interactive team interventions are effective. Team training interventions have a real impact on behaviours and performance, compared to other types of training. Interactive team training is by far the most effective format.
- Coaching the team as a unit is critical. Improving teamwork cannot be achieved by individual coaching or individual development alone.
- High performing teams have established clear “foundations”. This includes clarity around purpose, goals and behaviour.
- High performing teams reflect regularly and collectively. One of the most important activities of team meetings is collective reflection, with experts encouraging teams to set aside time periodically for reflection.
- High performing teams have effective one-to-one meetings, whereby both parties contribute to a shared agenda.
- Psychological safety is a critical condition for, and predictor of high team performance.
- Engagement with the team is a critical condition for, and predictor of high team performance.